When JA talked to Miss Dolly she immediately came up with a description of her personality so perfect, it irked me I hadn't thought of it myself: "Schoolmarm/Xena Warrior Princess." It had taken me years to pick up on these qualities in my reticent cat, who was indeed both these things.
Dolly had some opinions about other pets in the household that were fun to know about. Also, she had a problem ... the endless winter was causing her to find inappropriate places to pee instead of going outside. She was sick of the snow! I'd put out a litter box, and she'd test it out with her paws but couldn't seem to bring herself to use it.
After JA's chat, Dolly used the litter box that very night. The next day, she sent back a bonus message: "tell them to keep it clean!"